Packaging

  • How is my jewelry or gemstone packaged?
    All our items are carefully packed in premium, tamper-proof packaging. Jewelry comes in elegant boxes, perfect for gifting or resale. Loose gemstones are placed in secure gem boxes.
  • Is the packaging suitable for gifting?
    Yes, our standard packaging is suitable for gifting. If you’re ordering for a special occasion, you can request gift-ready packaging during checkout or via email/WhatsApp.
  • Do you offer branded packaging for B2B or dropshipping clients?
    Yes, we offer private label packaging options for B2B and dropshipping clients. This includes custom logo boxes, thank-you cards, and branded inserts. MOQ applies.
  • How do you ensure my order arrives safely?
    Each item is securely cushioned to prevent damage during transit. We use multiple layers of protection, including bubble wrap, sealed boxes, and waterproof outer covers for international shipping.
  • Can I request specific packaging (e.g., discreet packaging, multiple items in one box)?
    Yes, we can accommodate special requests such as discreet packaging or combining multiple items into one parcel. Please leave a note at checkout or contact us before shipping.
  • Do I have to pay extra for premium packaging?
    Our standard high-quality packaging is included in the price. Custom or branded packaging may incur an additional fee depending on the requirements.
  • Will my invoice or pricing be included in the package?
    For dropshipping and gifting purposes, we do not include invoices or pricing in the package unless specifically requested.