🌍 Shipping Destinations:

We ship internationally from Sri Lanka to most countries including the USA, Europe, Asia, and more.

📦 Processing Time:

  • 1–5 business days for order verification, quality checks, and packaging.
  • Custom jewelry takes approximately 7–14 business days depending on complexity.

✈️ Shipping Methods:

  • EMS Sri Lanka (standard international courier)
  • DHL or FedEx available upon special request (contact us before ordering)

⏱ Estimated Delivery Time:

  • Total delivery time: Typically 5–12 business days after order confirmation
    • 1–5 business days processing
    • 5–12 business days shipping (depending on location and customs)

📦 Packaging:

  • All items come in tamper-proof, gift-ready packaging
  • Jewelry: Elegant boxes
  • Gemstones: Secure gem boxes
  • Custom or branded packaging available for B2B/dropshipping clients (MOQ applies)

📦 Tracking:

Once your order is dispatched, we’ll send a tracking number via email. You can monitor your shipment through the EMS Sri Lanka website or your local postal service.

💰 Shipping Cost:

Shipping is calculated at checkout based on destination and total weight of the order.

🌐 Customs & Duties:

Buyers are responsible for any customs duties, VAT, or import taxes required by their local government.

🚫 Address Changes:

Please ensure your delivery address is correct at the time of ordering. We cannot change the address once the order is placed.

🕒 Delays:

If your order is delayed:

  1. Check your tracking information
  2. Contact your local postal service
  3. Reach out to us at agent@ceylontreasuresb2b.com for help

🚀 Expedited Shipping:

Need it faster? Contact us before ordering to explore expedited options (DHL or FedEx) and pricing.